Should I Purchase an Extended Warranty for My New TV?
Technology today is getting more and more advanced. Plasma televisions have made a splash among the general public. As with most technology, they were extremely expensive when they were first made available, but since they’ve begun to drop in price more and more people have purchased them for their home. When it comes time for you to purchase your plasma television, it’s still a large investment and it’s always important to back up a large investment in the form of an extended warranty. While an extended warranty will add an additional cost when you’re purchasing your television, the cost will pay itself off when problems arise.
There are such things as television repair men because televisions inevitably run into trouble. There are several electrical components that can go wrong and there are people that make a career out of knowing how to correct those components. There is a charge for these people to come to your home. Once the problem has been diagnosed, there is a charge for whatever parts are necessary to be replaced. These parts can get quite pricey due to the technology that creates this kind of television. Finally, there’s a labor charge for the person doing the repairing. If you have to take your television into the store to be repaired, there’s an additional risk that something can happen that will cause additional damage. If your manufacturer’s warranty has already run out, which in many cases it will have when problems like these arise, you will be the one paying for these charges which can be several hundred dollars. An extended warranty will guarantee that you will never be the one that has to take on these charges.
Most manufacturers will offer an extension of your extended warranty when that runs out. Many people will choose to let their warranties run out at this point believing that nothing has gone wrong at this point and they paid the extra expense for the warranty that they didn’t even use. Yet, the older a television gets, the more likely it is to have problems. No matter when the television ends up needing repairs the costs will be the same. If you have let your warranty run out, you will end up being the person who will pay for the repairs. Again, extending your extended warranty will ensure that no matter how long you have your television you will have made a wise investment in ensuring that your television will remain working at all times with little or no extra charge over and above what you pay for the warranties.
You can take the chance that your television will continue working with no problems for countless years. We all know this is not very likely. What’s more likely is that sooner or later your television will encounter some kind of problem that will have to be fixed. Having that warranty will mean that you don’t have to replace an expensive television with another. One investment in a plasma television should be all you need for several years to come; insuring that investment with a warranty just makes good sense.
Hi, I wanted to make sure I passed along the following survey results from Hitachi, in case you ever need statistics regarding consumers and HDTVs. Should you have any questions or need more information, I’d be happy to help.
Thanks for the time.
Best,
Kelly
Kelly Brum
Current Lifestyle Marketing
6555 Sierra Drive
Irving, TX 75039
USA
T: 972.830.2180 I F: 972.868.7671
kbrum@currentlm.com
www.currentlifestylemarketing.com
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HITACHI SURVEY SHOWS 78% OF CONSUMERS WANT HDTV BUT VAST MAJORITY REMAIN CONFUSED BY VARIOUS HDTV OPTIONS
Women’s Purchase Influence Soars; Very Large Screens, Flat Panels In Strong Demand
SAN DIEGO – June 14, 2007 – A new survey released today from Hitachi America (www.hitachi.us/tv) reveals that the high-definition television (HDTV) market is set to explode, with 78 percent of consumers saying their next TV will be an HDTV. Entering the back-to-school, football and holiday shopping seasons, Americans are clearly on the prowl for HDTVs, while also reporting that women are driving more purchases, bigger screens are better (especially for households with kids) and flat panels are favored.
The HDTV market’s growth potential is substantial, with strong interest in buying HDTV spanning all household incomes – 85 percent making more than $35,000 are interested in HDTV and nearly 70 percent making below $35,000 are interested. This deep desire for HDTV continues to skyrocket despite ongoing consumer confusion. Nearly two-thirds of consumers said they would not be comfortable explaining the various HDTV options in the market (e.g., DLP, LCD and Plasma), revealing the need for continuing consumer education as they select the HDTV that best fits their viewing, design and lifestyle needs.
As expected, women are a driving force behind big consumer purchases, with nearly half of households (45 percent) reporting that women are either equally or more responsible for researching big electronics purchases. Interestingly, when discussing HDTV options such as DLP, LCD and Plasma, seven in ten (73%) women say they are confused by the options, compared to only about half (51%) of men.
“Multiple research findings, including our survey results released today, reveal the incredible influence women have on home electronics purchases,” said Daniel Lee, vice president of marketing for the consumer electronics unit of Hitachi America. “At Hitachi, we’ve addressed this trend by putting a huge emphasis on HDTVs that meet the design and functionality needs of the entire household, while helping both men and women understand how Hitachi’s breakthrough technologies help them get more out of their HDTV experience.”
Americans are also reporting, regardless of income, that larger TV screens are more important than ever, with more than one-third (37 percent) of respondents saying they’d prefer a screen that is 50 inches or larger. For households with children, that number jumps to nearly half (47 percent). In addition to size, consumers increasingly want flat-panel TVs that can hang on a wall. The survey found that 71 percent of people either own or want to own a flat panel – 19 percent and 52 percent respectively – underscoring the importance of design and style as Americans incorporate HDTV into their everyday lives.
The results of this consumer opinion survey further substantiate Hitachi’s own in-depth and proprietary market research on the realities of the HDTV landscape. Hitachi has utilized multiple intelligence reports and extensive interaction with customers and retailers to develop a leading line of large, all-1080 flat-panel HDTVs that exceed consumer demands. Based on Hitachi’s more than 50 years of TV experience and breakthrough technology, the company’s LCD and Plasma HDTV lineup helps consumers get more out of HDTV with a superior viewing experiences for all their shows, movies, sports and gaming content.
Hitachi HDTV Consumer Opinion Survey – Highlights of Findings:
· HDTV: Three in four (78%) consumers are interested in purchasing HDTV for their next TV buy
· 85% with income greater than $35,000 and 69% with income less than $35,000
· Consumer Confusion: Two in three (66%) are not comfortable explaining HDTV
· 66% not comfortable explaining options such as 720p, 1080i and 1080p
· 62% not comfortable explaining options such as DLP, LCD and Plasma
· 72% of adults with college education are not comfortable explaining options such as 720p, 1080i and 1080p; only 59% of those without a college education are “not comfortable”
· Seven in ten women are not comfortable explaining HDTV technology (DLP, LCD, Plasma)
· Big Screen: Two in three (64%) plan to purchase a larger screen television for their next TV buy
· 74% of households with children want a larger screen for their next purchase
· Nearly half (47%) of household with children want a screen 50 inches or larger
· More than one-third and a plurality (37%) want a 50-inch screen or larger
· 23% want a 60-inch screen and 14% want a 50-inch screen
· One third of women (32%) would want a 50-inch or 60-inch screen (43% of men)
· 59% of households with less than $35,000 in income want a larger screen
· Flat Panel: 71% own or want to own a flat-panel TV (19% own one and 52% are interested)
· 68% of African Americans are more interested in a flat-panel than a conventional TV
· Picture Quality: 60% say picture quality is the most important factor in a new TV purchase
· Brand was second (11%) and screen size was third (9%)
Hitachi and KRC research conducted this nationwide telephone survey of 1,055 adults 18 and older between May 18 and 21, 2007. The margin of error is plus or minus three percent with a confidence level of 95 percent.
About Hitachi
Hitachi America, Ltd., Ubiquitous Platform Systems Division, produces and markets a wide variety of digital products for business and consumers. The division’s Consumer Group markets high-definition plasma televisions and monitors, LCD projection and flat panel HDTVs, LCD projectors, and DVD camcorders. The division’s Business Group markets LCD projectors, professional plasma monitors, interactive panels and whiteboards and security and observation system products through value added resellers, system integrators, distributors and OEM.
Hitachi has a unique position in the marketplace by manufacturing and developing its own core technologies to provide consumers and businesses with optimal product performance in each of Hitachi’s product categories. For consumer products, please visit www.hitachi.us/tv. For business products, please visit www.hitachi.us/digitalmedia. For more information about electronic whiteboards and Starboard software, please visit Hitachi Software at www.hitachi-soft.com. Hitachi brand business products are connected through Hitachi’s OneVision program, which makes it possible for any Hitachi business unit dealer to sell Hitachi products from other Hitachi business units.
Hitachi America, Ltd., a subsidiary of Hitachi, Ltd., markets and manufactures a broad range of electronics, computer systems and products, and consumer electronics, and provides industrial equipment and services throughout North America. For more information, visit www.hitachi.us.
Hitachi, Ltd., (NYSE: HIT / TSE: 6501), headquartered in Tokyo, Japan, is a leading global electronics company with approximately 384,000 employees worldwide. Fiscal 2006 (ended March 31, 2007) consolidated revenues totaled 10,247 billion yen ($86.8 billion). The company offers a wide range of systems, products and services in market sectors including information systems, electronic devices, power and industrial systems, consumer products, materials and financial services. For more information on Hitachi, please visit the company’s website at http://www.hitachi.com.
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